Automotive Service Scheduler & Coordinator

Germain Lexus Of Naples; Naples (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Vacation

Competitive Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Lexus Of Naples in Naples, FL is seeking a Service Appointment Coordinator to efficiently schedule and confirm service appointments. You will manage the appointment calendar and follow up with customers, answering calls and emails, and coordinating with service advisors and technicians.

The role requires excellent communication, attention to detail, and strong computer skills. Prior customer service experience is a plus, with a positive, proactive, and courteous demeanor expected daily.

Qualifications

• Excellent communication skills
• Previous experience in customer service is a plus
• Knowledge of automotive service industry preferred
• Attention to detail and organizational skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

Responsibilities

• Schedule and confirm service appointments
• Manage appointment calendar and follow-up with customers
• Answer phone calls and respond to emails regarding appointments
• Coordinate with service advisors and technicians

Skills

Excellent communication

Attention to detail

Strong computer skills

Job description

Germain Lexus Of Naples in Naples, FL is seeking a Service Appointment Coordinator to efficiently schedule and confirm service appointments. You will manage the appointment calendar and follow up with customers, answering calls and emails, and coordinating with service advisors and technicians.

The role requires excellent communication, attention to detail, and strong computer skills. Prior customer service experience is a plus, with a positive, proactive, and courteous demeanor expected daily.