Automotive Service Appointment Specialist

Germain Cadillac Co; Naples, Northern (FL, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Health, Dental andVision

401(k) with Employer Match

Paid Vacation/Holidays

Competitive Wage Plans

Ongoing Professional Development and内部

Employee Discounts

Job summary

Germain Lexus of Naples is seeking a Service Appointment Coordinator in Naples, FL to efficiently schedule and confirm service appointments. This full-time role requires excellent communication and attention to detail to ensure a seamless customer experience.

You will manage the appointment calendar, handle calls and emails, and coordinate with service advisors and technicians to keep operations running smoothly.

Qualifications

• Excellent communication skills.
• Previous experience in customer service is a plus.
• Knowledge of automotive service industry preferred
• Attention to detail and organizational skills
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills

Responsibilities

• Schedule and confirm service appointments
• Manage appointment calendar and follow-up with customers
• Answer phone calls and respond to emails regarding appointments
• Coordinate with service advisors and technicians

Skills

Excellent communication

Customer service experience

Attention to detail

Organizational skills

Strong computer skills

Knowledge of automotive service

Job description

Germain Lexus of Naples is seeking a Service Appointment Coordinator in Naples, FL to efficiently schedule and confirm service appointments. This full-time role requires excellent communication and attention to detail to ensure a seamless customer experience.

You will manage the appointment calendar, handle calls and emails, and coordinate with service advisors and technicians to keep operations running smoothly.