Automotive Service & Sales Specialist

Pep Boys; Spring (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

DailyPay

Job summary

Pep Boys in Spring, TX is seeking an energetic team member to engage customers, schedule appointments, and sell parts and services that keep vehicles running at peak efficiency. You will handle service orders, operate the register, and assist in daily shop maintenance while adhering to safety and company policies.

The role requires a high school diploma, a valid driver’s license, and about one year of automotive service and sales experience.

Qualifications

• High school diploma or equivalent required.
• Valid Driver's License.
• One year of related experience in the automotive service environment.
• One year of sales experience preferred.
• Must have basic math skills to calculate commissions and discounts.
• Strong verbal communication and customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.

Responsibilities

• First point of contact for customers in store or on the phone; engage customers, schedule appointments, and sell parts and service to maximize car performance.
• Organize and manage service business through work orders and register transactions; perform vehicle inspections and know parts and services.
• Assist management with customer care, work orders, register tasks, facility maintenance, and Outside Purchase ordering.
• Follow policies on cash, credit, checks, refunds, and returns; collaborate with management on service issues and opportunities.
• Perform routine express automotive services including tire mounting, balancing, rotations, oil changes, and basic repairs.
• Ensure safety procedures, proper wheel torque, and oil/ fluid services per SOPs.
• Collaborate with management to maintain a safe, compliant workplace.
• Communicate effectively with associates, management, and customers; retain and apply information.
• Key holder with opening/closing responsibilities; keep shop organized and neat.
• Adhere to company policies, safety, and environmental rules.
• Other duties as assigned.

Skills

Strong communication

Customer service

Sales experience

Ability to work days nights weekends

Education

High school diploma or equivalent

Job description

Pep Boys in Spring, TX is seeking an energetic team member to engage customers, schedule appointments, and sell parts and services that keep vehicles running at peak efficiency. You will handle service orders, operate the register, and assist in daily shop maintenance while adhering to safety and company policies.

The role requires a high school diploma, a valid driver’s license, and about one year of automotive service and sales experience.