Automotive Service & Sales Advisor

Tire Works; Las Vegas (NV); Presencial; USD 60.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay with bonus or comissão

Paid training

Medical, dental, and vision benefits

Paid time off

Career advancement opportunities

Resumo da vaga

Tire Works, part of Sun Auto Tire & Service, is seeking a Sales & Service Advisor in the Las Vegas area. You will greet customers, assess needs, and guide them through service selections to ensure a smooth experience from check-in to checkout.

You’ll learn our products, services, and tools while earning a competitive pay package with bonus opportunities and comprehensive benefits. This full-time role offers growth toward leadership positions in a fast-paced automotive environment.

Qualificações

• The candidate must be customer-focused, organized, able to learn automotive products and services, and manage multiple priorities.
• Professional appearance and ability to represent the brand positively with customers and teammates.
• Strong customer service, communication, and active listening skills.
• Ability to work in a process-driven environment and follow company service standards.
• Ability to learn and use point-of-sale systems, Digital Vehicle Inspection tools, customer records, scheduling tools, and other store technology.
• Ability to explain service recommendations, estimates, timelines, warranties, and declined work clearly and professionally.
• Ability to manage competing priorities from customers, technicians, and store leadership in a fast-paced environment.
• Valid driver’s license and successful completion of a Motor Vehicle Records check.
• Ability to work a flexible schedule, including weekends as needed.
• Must be 18 years of age or older.

Responsabilidades

• Greet customers in person and by phone, listen to their needs, and build trust from the first hello.
• Review vehicle history, Digital Vehicle Inspection results, and technician findings to recommend the right products and services.
• Clearly explain maintenance, repair, tire, warranty, and financing options so customers can make confident decisions.
• Build accurate estimates, work orders, and invoices in the point-of-sale system.
• Keep customers updated on service status, timing, and cost throughout the day.
• Partner with technicians and store leadership to manage workflow and keep repairs on track.
• Schedule appointments, verify parts availability, and follow proper checkout procedures, including reviewing completed and declined work.
• Make post-service follow-up calls to ensure satisfaction and encourage return visits.
• Help keep the store clean, safe, and customer-ready, and follow all safety procedures and required PPE.
• Work a flexible schedule, including weekends as needed, and uphold Sun Auto's core values and company policies.

Conhecimentos

Customer service

Sales experience

Communication

Time management

Flexibility

Active listening

Problem solving

Professional appearance

Teamwork

Formação

High school diploma or equivalent

ASE Certified Service Consultant Certification

State Inspector License (where required)

Descrição da vaga

Tire Works, part of Sun Auto Tire & Service, is seeking a Sales & Service Advisor in the Las Vegas area. You will greet customers, assess needs, and guide them through service selections to ensure a smooth experience from check-in to checkout.

You’ll learn our products, services, and tools while earning a competitive pay package with bonus opportunities and comprehensive benefits. This full-time role offers growth toward leadership positions in a fast-paced automotive environment.