Automotive Service Manager: Lead Tech Team & Customer Excellence

Bridgestone Americas; Nokomis (FL); On-site; USD 45,000 - 71,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE training

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone Retail Operations (BSRO) in Florida is seeking a Service Manager to lead an auto service team, coach technicians, and ensure top customer satisfaction. You will schedule work, oversee hiring and training, and manage daily operations to drive revenue and quality service.

The ideal candidate has 4 years of auto service experience, 1 year in service management, and a valid driver's license. Competitive pay, benefits, and opportunities for ASE certifications are offered.

Qualifications

• Four years of auto service technical experience.
• One year of service manager or service writer experience.
• Willingness to continue education and stay current in automotive repair issues.

Responsibilities

• Assign and schedule work duties to auto service staff according to skill level.
• Serve all automotive service needs of customers.
• Oversee hiring and training of auto service team.
• Ensure high teammate retention and customer satisfaction.
• Manage customer interactions and issue resolution.

Skills

Problem solving

Leadership

Communication

Recruitment

Education

High School Diploma or equivalent

2 year degree or equivalent

Tools

ASE certifications

Job description

Bridgestone Retail Operations (BSRO) in Florida is seeking a Service Manager to lead an auto service team, coach technicians, and ensure top customer satisfaction. You will schedule work, oversee hiring and training, and manage daily operations to drive revenue and quality service.

The ideal candidate has 4 years of auto service experience, 1 year in service management, and a valid driver's license. Competitive pay, benefits, and opportunities for ASE certifications are offered.