Automotive Service Manager — Lead Team, Grow CSI & Profit

Asbury Automotive Group; Avondale (AZ); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Semi-Monthly pay

Paid holidays and PTO

Paid training

Stock awards

Résumé du poste

Asbury Automotive Group is seeking an Automotive Service Manager in Avondale, AZ to lead the service department and drive operational success. You will manage technicians, service advisors, call center staff, and drivers while ensuring timely maintenance and high customer satisfaction.

Responsibilities include budgeting, scheduling, and process improvements; partnering with parts and OEM vendors; recruiting technicians; and maintaining a safe, productive work environment.

Qualifications

• Strong customer service skills
• Ability to manage and develop a team
• Experience with automotive service software (CDK or equivalent)
• Technical aptitude for vehicle service operations
• Proven track record growing fixed operations
• Able to pass pre-employment screens

Responsabilités

• Oversee the service department operations
• Manage schedules and pay plans for staff
• Forecast department goals and budgets
• Coordinate parts turnaround with Parts Manager
• Lead service meetings and driver customer satisfaction initiatives
• Recruit technicians and partner with schools/vendors
• Address customer complaints and maintain CSI targets
• Ensure compliant and safe workplace practices
• Mentor and develop team members

Description du poste

Asbury Automotive Group is seeking an Automotive Service Manager in Avondale, AZ to lead the service department and drive operational success. You will manage technicians, service advisors, call center staff, and drivers while ensuring timely maintenance and high customer satisfaction.

Responsibilities include budgeting, scheduling, and process improvements; partnering with parts and OEM vendors; recruiting technicians; and maintaining a safe, productive work environment.