Automotive Service Manager — Lead High-Performance Service Team

Jenkins Subaru; Bridgeport (WV); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Growth opportunities

Career opportunities

Bonuses based on performance

Job summary

Jenkins Subaru Hyundai is seeking an experienced Automotive Service Manager to lead our service department. This hands-on leadership role focuses on balancing exceptional customer service with strong financial performance while building a productive team of technicians, service advisors, and support staff.

The ideal candidate will own operations, drive continuous improvement, and ensure compliance with manufacturer policies and dealership standards.

Qualifications

• Proven ability to lead employees and drive measurable results in a service department.
• Strong customer-focused mindset and communication skills.
• Understanding of dealership fixed operations and financial performance.

Responsibilities

• Oversee daily operations of the automotive service department and ensure timely repairs.
• Lead, train, motivate, and develop service advisors, technicians, and support personnel.
• Monitor technician productivity, efficiency, and proficiency to improve profitability.
• Manage service department sales, gross profit, expenses, and overall department profitability.
• Establish performance expectations and accountability throughout the department.

Skills

Leadership

Customer service

Communication

Problem-solving

Team development

Automotive repair knowledge

Warranty procedures

Job description

Jenkins Subaru Hyundai is seeking an experienced Automotive Service Manager to lead our service department. This hands-on leadership role focuses on balancing exceptional customer service with strong financial performance while building a productive team of technicians, service advisors, and support staff.

The ideal candidate will own operations, drive continuous improvement, and ensure compliance with manufacturer policies and dealership standards.