Automotive Service Manager — Lead a High-Performance Shop

Jenkins-Auto-Group-Corporate; Ocala (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

Employee Assistant Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Job summary

Jenkins-Auto-Group-Corporate in the Crystal River to Brooksville, Florida region is seeking an experienced Automotive Service Manager to lead the service department and drive results. You will supervise a team of skilled technicians, ensure world-class customer service, and maximize repair profitability while maintaining safety standards.

The ideal candidate has an unrestricted driver’s license, a clean driving record, at least two years of dealer-level or large facility experience,

Qualifications

• Unrestricted driver’s license and clean driving record.
• Minimum two years dealer-level or large facility experience.
• Post-secondary automotive training.
• ASE certification or willingness to obtain certification.
• Strong technical and customer service performance history.

Responsibilities

• Meets/greets customers in person or on phone.
• Arranges prompt and accurate diagnosis of reported problem.
• Makes best-value repair recommendations based on problem.
• Manages delivery of required repair action and customer expectations.
• Maintains documentation, including PO, invoices, and work orders.
• Enforces safety standards and maintains parts inventory.
• Leads service repair team and promotes a high-quality environment.
• Recruits, interviews, and hires top talent to sustain service levels.
• Develops, mentors, and motivates staff.

Skills

Customer service

Leadership

Team management

Communication

Problem solving

Education

Post-secondary automotive training

ASE Certification (or willingness to obtain)

Job description

Jenkins-Auto-Group-Corporate in the Crystal River to Brooksville, Florida region is seeking an experienced Automotive Service Manager to lead the service department and drive results. You will supervise a team of skilled technicians, ensure world-class customer service, and maximize repair profitability while maintaining safety standards.

The ideal candidate has an unrestricted driver’s license, a clean driving record, at least two years of dealer-level or large facility experience,