Automotive Service Director - Growth & Service Excellence

Napleton St L; Saint Peters (MO); In loco; USD 200.000 - 300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation assistance

Medical insurance

Dental insurance

Vision insurance

401k

Paid vacation

Paid sick time

Paid training

Discounts on vehicles/services

Growth opportunities

Descrizione del lavoro

The Ed Napleton Automotive Group is seeking an Automotive Service Director at Napleton Mid Rivers Chrysler Dodge Jeep Ram Fiat. You will lead the Service Department, shape strategy, and drive service excellence across the network, focusing on talent development and customer satisfaction.

Ideal candidates bring automotive service management experience, a track record of achieving targets, and a passion for working with technology.

Competenze

• Automotive Service Management experience.
• Ability to set and achieve targeted goals.
• Ability to attract, develop, and retain talent.
• Experience and desire to work with technology.
• Valid Driver’s License and maintain an acceptable driving record.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Mansioni

• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience
• Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes
• Attracting, developing, and retaining the very best talent for the Service Department.
• Creating an exceptional customer experience to drive customer loyalty
• Ensuring the Service area is customer-customer ready with proper displays and information
• Managing the business in accordance with Napleton and the manufacturer requirements and processes
• Analyzing the business to determine opportunities and developing actions plans to improve performance
• Driving the business though day to day involvement in the operations

Conoscenze

Service management

Goal setting

Talent development

Tech-savvy

Driver's license

Background check

Formazione

High School Diploma or equivalent

Descrizione del lavoro

The Ed Napleton Automotive Group is seeking an Automotive Service Director at Napleton Mid Rivers Chrysler Dodge Jeep Ram Fiat. You will lead the Service Department, shape strategy, and drive service excellence across the network, focusing on talent development and customer satisfaction.

Ideal candidates bring automotive service management experience, a track record of achieving targets, and a passion for working with technology.