Automotive Service Manager

Midas; Meadowbrook (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading automotive service retailer, Midas, is seeking an Automotive Service Manager to lead a team of technicians focused on quality and customer service. This role includes ensuring compliance with company policies and overseeing all service department activities. Ideal candidates will have experience in managing automotive services and customer interactions.

Responsibilities

• Assess the skills of applicants for auto repair positions.
• Explain service recommendations to customers.
• Supervise repair and maintenance quality.
• Pitch in during staffing shortages.

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage