Automotive Service Manager

Midas; Mount Ephraim (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Service Manager to supervise their team of technicians. This role involves ensuring high-quality service standards, managing department activities, and maintaining customer satisfaction. The ideal candidate will have strong leadership skills combined with a passion for automotive services.

Qualifications

• Experience managing a service team in the automotive industry.
• Strong customer service background.
• Ability to explain mechanical services and recommendations.

Responsibilities

• Develop and direct a team of technicians providing high-quality automotive services.
• Supervise repair and maintenance quality.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Customer Service

Quality Control

Education

High School Diploma

Automotive Service Management Certification

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage