Automotive Service Manager

Midas; Freehold Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Service Manager to oversee and direct a team of technicians. This management role involves ensuring high-quality automotive services, compliance with company standards, and customer satisfaction. Candidates should have strong automotive knowledge and leadership experience.

Qualifications

• Experience with customer service management and staffing.
• Strong technical background in automotive services.
• Ability to assess skills of applicants effectively.

Responsibilities

• Develop and direct a team of technicians.
• Ensure compliance with company automotive service policies.
• Supervise repair and maintenance quality.

Skills

Customer service

Management

Technical knowledge

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage