Automotive Service Manager

Midas; Cherry Hill Township (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading automotive service provider is seeking an Automotive Service Manager in Cherry Hill, NJ. This role involves overseeing a team of technicians, ensuring top-notch customer service, and maintaining compliance with company policies. Ideal candidates will have strong leadership skills and a background in automotive services.

Qualifications

• Experience in automotive service management preferred.
• Strong leadership skills required.
• Ability to assess technician capabilities.

Responsibilities

• Manage and direct service department activities.
• Conduct assessments of technician skills.
• Supervise the quality of repairs and maintenance.

Skills

Customer Service

Team Leadership

Technical Knowledge

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage