Automotive Service Manager

Midas WELLS; Springfield (United States Virgin Islands); On-site; USD 50,000 - 70,000; Full time

Job summary

Midas WELLS is seeking an Automotive Service Manager to oversee service department activities in a retail store. The role focuses on managing technicians, delivering outstanding customer service, and ensuring efficient operations. Candidates should have substantial automotive knowledge, leadership skills, and at least 2 years of managerial experience.

Qualifications

• Minimum of 2 years of service manager experience required.
• Valid driver's license needed.
• Ability to work a flexible retail schedule.

Responsibilities

• Manage automotive technicians and ensure exceptional customer service.
• Oversee complete vehicle inspections and recommendations.
• Maintain inventory and cleanliness of the facility.

Skills

Leadership

Customer Service

General Automotive Knowledge

Job description

Automotive Service Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop, including:
• Deliver exceptional customer service by listening and consulting with customers
• Follow up with customers regarding services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team members while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license

At Midas, as one of the largest destinations for automotive services, we focus on developing career paths and building relationships within the communities we serve.

We handle everything—tires, brakes, oil—providing endless opportunities to grow and develop your expertise with Midas.