Automotive Service Manager

Midas; Englishtown (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service company seeks an Automotive Service Manager to direct a team of technicians and ensure high-quality service. The role includes overseeing repair quality, compliance with policies, and direct interaction with customers to explain service recommendations.

Qualifications

• Experience in automotive service management is preferred.
• Strong leadership and customer service skills are essential.

Responsibilities

• Develop and direct a team of general service technicians.
• Ensure compliance with company policies and procedures.
• Supervise repair and maintenance quality.
• Assess skills of applicants for auto repair positions.

Skills

Customer Service

Team Management

Automotive Knowledge

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage