Automotive Service Manager

Midas; Bensalem Township (Bucks County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider seeks an Automotive Service Manager to lead a team of skilled technicians in delivering exceptional service. The role includes managing daily operations, ensuring high-quality repairs, and maintaining customer satisfaction. Ideal candidates will demonstrate strong leadership and automotive knowledge.

Qualifications

• Experience in automotive services and ability to assess technician skills.
• Strong customer service and communication skills.

Responsibilities

• Directs all service department activities.
• Manages a team of general service technicians.
• Ensures compliance with company policies.

Skills

Customer Service

Technical Knowledge

Supervision

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage