Automotive Service Assistant Manager

Mangual Enterprises, LLC; Titusville (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Flexible scheduling

Career advancement opportunities

Training & development

Vision insurance

Paid Holidays and Paid Time Off

Job summary

An automotive service company in Florida is looking for an Automotive Service Assistant Manager. The role involves assisting the Store Manager in achieving sales goals, ensuring excellent customer service, and leading shop operations. Candidates should have strong communication skills and a good understanding of the automotive industry. This position offers competitive compensation and numerous benefits.

Qualifications

• Knowledge of the automotive industry and trends.
• State-issued driver’s license with an acceptable driving record.
• Ability to interpret profit and loss statements.
• Strong communication skills; leadership; and ability to interpret profit and loss statements.

Responsibilities

• Ensure customer satisfaction is the top priority.
• Assist the Store Manager in overseeing service center operations.
• Conduct invoicing delivery and review service work with customers.
• Hire and maintain a staff that reflects company culture.
• Assist Store Manager to supervise all aspects of operating a service center and staff for top-line sales and profits.
• Ensure shop personnel follow processes for vehicle inspections, sales, and safety procedures.
• Assist Store Manager in hiring and maintaining a skilled team that reflects the company culture.
• Assist Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards.

Skills

Strong communication skills

Leadership

Understanding of automotive industry trends

Automotive knowledge

Driver's license

Education

High school diploma or GED

High school diploma or GED

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Assistant Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits
• Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
• Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture
• Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

• Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed
• Knowledge of the automotive industry and trends
• Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
• Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!