Dealership Service Manager

Boatners Service; Tucson (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

Boatners Service in Tucson, AZ seeks a Dealership Service Manager to lead a busy automotive service center. You will oversee service advisors, handle customer inquiries, and ensure proper documentation and profitability.

The ideal candidate has strong communication, service-writer experience, and prior management background, with a deep understanding of automotive repair services and tech. This on-site role offers competitive compensation and opportunities for career advancement in a fast-paced

Qualifications

• Strong communication and customer relationship skills.
• Experience as a service writer or service advisor.
• Prior management or supervisory experience is preferred.
• Deep understanding of automotive technology and repair services.

Responsibilities

• Lead a team of automotive service professionals to maintain employee morale and customer satisfaction while profitability.
• Oversee repairs and maintenance tasks to ensure timely completion.
• Mentor staff on sales and customer service techniques.
• Manage day-to-day operations of the service department.
• Oversee service department paperwork, invoices, repair orders, and maintenance records.

Skills

Customer relationships

Communication

Leadership

Service writer

Education

High school diploma/GED

Bachelor’s degree preferred

Job description

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required