Senior Service Manager in Training

VIP Tires & Service; Seabrook (NH); On-site; USD 65,000 - 90,000; Full time

Job summary

VIP Tires & Service seeks a Service Manager II to support the Service Manager and lead a team at the location, delivering an exceptional customer experience. The SMII role emphasizes safety, policy execution, and program adherence while developing associates toward a future Service Manager role.

Responsibilities include hiring and coaching a superior team, LMS and vendor training, scheduling across all hours, and ensuring daily communication and operational readiness.

Qualifications

• Two years related experience in automotive service management.
• Completion of two-year college or technical school program recommended.
• Current, valid driver’s license issued in state of residence.
• ASE Certifications C1– Service Consultant required; P2 and G1 recommended.
• State Inspection License Required (where applicable).

Responsibilities

• Lead duties of Assistant Manager and learn VIP processes to build an excellent team.
• Hire and develop a superior team; ensure LMS and vendor training, and ASE certifications where applicable.
• Schedule the team to meet customer needs across all hours of operation.
• Communicate with the team through daily huddles and bi-monthly store meetings.
• Ensure safety, facility/equipment maintenance, and compliance with all policies and procedures.
• Enforce service ethics and regulatory compliance; coordinate with management on policy adherence.

Skills

People management

Communication

Business acumen

Time management

Auto industry knowledge

Education

Two-year college or technical school

Equivalent education/experience

Job description

VIP Tires & Service seeks a Service Manager II to support the Service Manager and lead a team at the location, delivering an exceptional customer experience. The SMII role emphasizes safety, policy execution, and program adherence while developing associates toward a future Service Manager role.

Responsibilities include hiring and coaching a superior team, LMS and vendor training, scheduling across all hours, and ensuring daily communication and operational readiness.