Automotive Service Lead - Customer Experience & Team Growth

Grease Monkey International; Montgomery (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager for its Montgomery, AL location. This hands-on role splits time between the service bay, front counter, and back office, supporting the Store Manager to deliver fast, high-quality automotive service in a clean, safe store.

You will lead by example, coach technicians and advisors, manage scheduling, onboarding, and customer interactions, and help drive store performance while upholding brand standards and safety.

Qualifications

• 1+ years of leadership in retail or automotive service.
• Strong communication and interpersonal skills.
• Hands-on environment including service bay work.
• Cash handling and basic math skills.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs.
• Weekend availability.
• High school diploma or equivalent.

Responsibilities

• Lead daily operations in the absence of the Store Manager.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Schedule staff to ensure proper coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Assist in managing daily store operations, including opening/closing procedures and cash handling.
• Monitor inventory levels and assist with placing orders; maintain shop and customer areas.

Skills

Leadership experience

Customer service

Cash handling

Communication skills

Lift 50 lbs

Driver's license

Education

High school diploma

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive is seeking an Assistant Manager for its Montgomery, AL location. This hands-on role splits time between the service bay, front counter, and back office, supporting the Store Manager to deliver fast, high-quality automotive service in a clean, safe store.

You will lead by example, coach technicians and advisors, manage scheduling, onboarding, and customer interactions, and help drive store performance while upholding brand standards and safety.