Automotive Service Guest Experience Coordinator

Christian Brothers Automotive Corporation; Daphne (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Closed weekends

Paid vacation

Healthcare benefits

Employee appreciation events

Locally owned and operated

Weekly lunches

Creativity encouraged

Job summary

Christian Brothers Automotive is seeking an Automotive Customer Service Coordinator / Junior Service Advisor in Alabama. The role focuses on welcoming guests, scheduling service, and coordinating shuttle rides, while upholding hospitality and safety standards.

The position runs Monday through Friday, 7:00 a.m. to 4:00 p.m., with a payroll bonus tied to on-time attendance. Candidates should possess strong communication skills and a customer-service mindset to support the service team and guests.

Qualifications

• Proven successful customer service experience is required.
• Strong interpersonal skills to communicate with staff, vendors, and customers.
• Valid state driver's license.
• Meet required insurance driving record parameters.
• Enjoy a fast-paced environment with a team mentality.
• Ability to seek and accept coaching and direction.
• Ability to multitask and meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Check guests in and out.
• Answer phone calls and schedule appointments.
• Provide safe shuttle service for guests.
• Treat guests with respect consistent with Christian Brothers values.
• Assist with clerical tasks (accounts receivable, filing).
• Coordinate and participate in guest service activities as workload dictates.
• Serve as a community ambassador and build authentic relationships.
• Follow all safety policies and procedures.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Driver's license

Driving record

Team player

Coaching

Multitasking

MS Office

Tools

Microsoft Office

Job description

Christian Brothers Automotive is seeking an Automotive Customer Service Coordinator / Junior Service Advisor in Alabama. The role focuses on welcoming guests, scheduling service, and coordinating shuttle rides, while upholding hospitality and safety standards.

The position runs Monday through Friday, 7:00 a.m. to 4:00 p.m., with a payroll bonus tied to on-time attendance. Candidates should possess strong communication skills and a customer-service mindset to support the service team and guests.