Automotive Customer Service Coordinator / Junior Service Advisor | Weekends Off | Daphne

Christian Brothers Automotive Corporation; Daphne (AL); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Closed weekends

Paid vacation

Healthcare benefits

Employee appreciation events

Locally owned and operated

Weekly lunches

Creativity encouraged

Résumé du poste

Christian Brothers Automotive is seeking an Automotive Customer Service Coordinator / Junior Service Advisor in Alabama. The role focuses on welcoming guests, scheduling service, and coordinating shuttle rides, while upholding hospitality and safety standards.

The position runs Monday through Friday, 7:00 a.m. to 4:00 p.m., with a payroll bonus tied to on-time attendance. Candidates should possess strong communication skills and a customer-service mindset to support the service team and guests.

Qualifications

• Proven successful customer service experience is required.
• Strong interpersonal skills to communicate with staff, vendors, and customers.
• Valid state driver's license.
• Meet required insurance driving record parameters.
• Enjoy a fast-paced environment with a team mentality.
• Ability to seek and accept coaching and direction.
• Ability to multitask and meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Responsabilités

• Check guests in and out.
• Answer phone calls and schedule appointments.
• Provide safe shuttle service for guests.
• Treat guests with respect consistent with Christian Brothers values.
• Assist with clerical tasks (accounts receivable, filing).
• Coordinate and participate in guest service activities as workload dictates.
• Serve as a community ambassador and build authentic relationships.
• Follow all safety policies and procedures.
• Other duties as assigned.

Connaissances

Customer service

Interpersonal skills

Driver's license

Driving record

Team player

Coaching

Multitasking

MS Office

Outils

Microsoft Office

Description du poste

• Full-time
• Department: Alabama

Company Description

Christian Brothers Automotive

• Closed Every Weekend To Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Employee Appreciation Events
• Locally Owned and Operated
• Weekly Lunches
• No Vendor Limitations, Creativity Encouraged

Job Description

Job Title:

Automotive Customer Service Coordinator / Junior Service Advisor

Location:

Job Overview:

As an Automotive Customer Service Coordinator / Junior Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Schedule is expected to be Monday through Friday from 7 AM to 4 PM and some portion of compensation will be in the form of a payroll bonus tied to on-time attendance.

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Checkguests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Kepthe facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

Qualifications:

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a Team mentality(we work hard but like to have fun doing it)!
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependent for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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