Automotive Service Experience Lead

Webbchevyplainfield; Oak Lawn (IL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid Time Off

Positive work environment

Job summary

Webbchevyplainfield in Oak Lawn, Illinois, seeks a full-time Service Advisor. The ideal candidate will ensure exceptional customer service and coordinate technician workflow effectively, providing a seamless service experience. Responsibilities include greeting customers, assessing vehicle needs, providing estimates, and overseeing service operations.

The role promises an average annual compensation between $60,000 and $100,000, along with health insurance options, 401(k) matching, and a supportive work environment.

Qualifications

• Strong organizational and time management skills.
• Friendly, customer-oriented demeanor with exceptional communication skills.
• Proven leadership abilities in managing team activities.
• Professional appearance with a well-groomed image.
• Clean driving record and valid driver's license required.
• Willing to submit to a background check and drug screen.

Responsibilities

• Assist customers promptly and courteously.
• Analyze customer vehicle needs and document vehicle symptoms.
• Provide estimates for parts and labor costs.
• Oversee technician workflow for prompt service.
• Collect payment for services rendered.
• Foster a positive service experience.

Skills

Organizational skills

Customer-oriented demeanor

Leadership abilities

Time management skills

Communication skills

Job description

Webbchevyplainfield in Oak Lawn, Illinois, seeks a full-time Service Advisor. The ideal candidate will ensure exceptional customer service and coordinate technician workflow effectively, providing a seamless service experience. Responsibilities include greeting customers, assessing vehicle needs, providing estimates, and overseeing service operations.

The role promises an average annual compensation between $60,000 and $100,000, along with health insurance options, 401(k) matching, and a supportive work environment.