Automotive Service Leader & Customer Experience Champion

Brakes Plus; Cheyenne (WY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) Retirement Plan

Short-and Long-Term Disability Insurance

Paid Time Off

Paid Holidays

Job summary

An automotive service company based in Cheyenne is seeking an Automotive Service Advisor to lead the service team. Responsibilities include managing customer interactions, supervising service personnel, and ensuring a safe environment. The ideal candidate should have at least 2 years of experience, strong leadership skills, and the ability to work efficiently both individually and in teams. The position offers a competitive salary ranging from $40,000 to $60,000 annually along with various benefits including health insurance and 401(K).

Qualifications

• Outstanding leadership and store management skills.
• Minimum of 2 years’ experience as a Service Advisor.
• Proven track record of exceeding business objectives.

Responsibilities

• Directly works with customers on service and sales opportunities.
• Supervises technicians and service personnel.
• Coaches service department teammates on operational issues.
• Manages parts inventory and outside purchases.

Skills

Leadership skills

Ability to work in a fast-paced environment

Organizational skills

Excellent verbal and written communication

Relationship building

Experience in Service Advisor role

Team collaboration

Knowledge of OSHA laws

Valid driver's license

Job description

An automotive service company based in Cheyenne is seeking an Automotive Service Advisor to lead the service team. Responsibilities include managing customer interactions, supervising service personnel, and ensuring a safe environment. The ideal candidate should have at least 2 years of experience, strong leadership skills, and the ability to work efficiently both individually and in teams. The position offers a competitive salary ranging from $40,000 to $60,000 annually along with various benefits including health insurance and 401(K).