Automotive Service Advisor

Baumchevybuick; Clinton (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid holidays

Employee vehicle and service discounts

Uniforms

Training opportunities

Job summary

Baum Chevrolet Buick in Clinton, Illinois is seeking an experienced Automotive Service Advisor to join our family-owned dealership. You’ll manage repair orders from write-up through vehicle delivery, communicating with customers and technicians and presenting service recommendations.

We focus on a transparent, customer-first approach without high-pressure sales tactics. We offer an established customer base, steady service volume, and opportunities for long-term career growth.

Qualifications

• Automotive service advising experience is strongly preferred.
• Strong communication and customer service skills required.
• Excellent organization and follow-through; able to manage multiple repair orders.

Responsibilities

• Manage customers and repair orders from write-up through vehicle delivery.
• Communicate with customers and technicians about repairs.
• Present repair and maintenance recommendations and obtain approvals.
• Monitor repair progress and keep customers informed.

Skills

Communication skills

Customer service

Organization

Initiative

Typing skills

Education

High school diploma or GED

Job description

Automotive Service Advisor

Baum Chevrolet Buick | Clinton, Illinois
$60,000–$90,000+ Annual Earning Potential

Baum Chevrolet Buick is looking for an experienced Automotive Service Advisor who wants more than just their next job. We offer an established customer base, consistent service volume, an experienced team of technicians, and the opportunity to build a long-term career with a family-owned dealership.

Our Service Advisors have meaningful responsibility and authority to manage their customers and repair orders from write-up through vehicle delivery. This includes communicating with customers and technicians, presenting repair and maintenance recommendations, obtaining approvals, monitoring repair progress, and keeping customers informed. We believe in thoroughly presenting needed services without using high-pressure sales tactics.

What We're Looking For

Automotive service advising experience is strongly preferred, whether from a franchised dealership, independent repair facility, tire/service center, or similar operation.

The ideal candidate will have:

• Strong communication and customer service skills
• Excellent organization and follow-through
• Initiative, energy, and a sense of urgency
• Professionalism and sound judgment
• Computer proficiency and solid typing skills
• A stable employment history and interest in a long- term career

While experience is strongly preferred, we will consider an exceptional candidate with a strong customer service background, the right aptitude, and the ability to learn the automotive business quickly.

Compensation & Benefits

Expected earning potential: $60,000–$90,000+, based on experience and performance.

Benefits include health, dental and vision insurance; 401(k) with traditional and Roth options and up to 4% company match; PTO; paid holidays; life and disability insurance; employee vehicle and service discounts; uniforms; and training/certification opportunities.

Schedule

Monday: 7:00 a.m.–6:00 p.m.
Tuesday–Friday: 7:00 a.m.–5:30 p.m.
One-hour lunch.

Requirements

Valid driver's license and acceptable driving record, high school diploma or GED, computer proficiency, and ability to pass required background check and drug screening.

If you are an experienced automotive professional looking for an established dealership where you can take ownership of your work and build a long- term career, we would like to hear from you.