Automotive Service Excellence Leader

VIP Tires & Service; Seabrook (NH); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

VIP Tires & Service in Seabrook, NH seeks an inspirational Service Manager to lead a high-performing team and uphold VIP’s mission of earning automotive customers for life. You will drive safety, compliance, and customer excellence while building a skilled, engaged staff.

The role emphasizes staffing, training, and scheduling to meet all hours of operation, with focus on policy adherence and effective communication across levels.

Formación

• Two years related experience in automotive service management.
• Completion of a two-year college or technical school program recommended.
• ASE certifications required or recommended (C1, P2, G1).
• Current, valid driver’s license; safety certifications.

Responsabilidades

• Lead safety initiatives and ensure compliance with regulations.
• Build an extraordinary team and manage scheduling to meet customer needs.
• Train and coach staff; manage work orders and technician dispatch.
• Communicate with management and ensure policy compliance.

Conocimientos

Team leadership

Safety management

People development

Communication

Scheduling & planning

Customer focus

Educación

Two-year college degree or technical training

Automotive service knowledge

Herramientas

LMS training

Vendor training programs

Descripción del empleo

VIP Tires & Service in Seabrook, NH seeks an inspirational Service Manager to lead a high-performing team and uphold VIP’s mission of earning automotive customers for life. You will drive safety, compliance, and customer excellence while building a skilled, engaged staff.

The role emphasizes staffing, training, and scheduling to meet all hours of operation, with focus on policy adherence and effective communication across levels.