Automotive Service Leader: Build an Elite Team

VIP Tires & Service; Londonderry (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

VIP Tires & Service in Londonderry, NH is seeking a Service Manager to lead a dynamic automotive service team. You will set performance expectations, drive an exceptional customer experience, and ensure a safe, compliant shop environment.

The role emphasizes building an engaged team, delivering high-quality service, managing daily operations, and collaborating with district and market leadership to achieve company goals.

Qualifications

• Two years related experience in automotive service management.
• Two-year college or technical school program recommended.
• Equivalent combination of education and experience acceptable.
• Current, valid driver’s license in state of residence.
• Equipment Safety Certification.
• ASE Certification C1 - Service Consultant required.
• ASE Certification P2 - Parts Specialist recommended.
• ASE Certification G1 - Maintenance and light repair recommended.
• State Inspection License required where applicable.

Responsibilities

• Ensure workplace safety is Priority #1 and report unsafe conditions.
• Build an Extraordinary Team to deliver a superior customer experience.
• Schedule the team to meet customer needs across all hours of operation.
• Communicate with the team via daily huddles and store meetings.
• Manage dispatching and assignment of work orders to technicians.
• Attend off-site meetings and training sessions as needed.

Skills

People management

Leadership

Communication

Time management

Automotive knowledge

Education

Two-year college / technical program

Job description

VIP Tires & Service in Londonderry, NH is seeking a Service Manager to lead a dynamic automotive service team. You will set performance expectations, drive an exceptional customer experience, and ensure a safe, compliant shop environment.

The role emphasizes building an engaged team, delivering high-quality service, managing daily operations, and collaborating with district and market leadership to achieve company goals.