Service Manager: Lead a High-Impact Auto Team

VIP Tires & Service; Waterville (ME); On-site; USD 70,000 - 95,000; Full time

Job summary

VIP Tires & Service seeks a Service Manager who lives VIP’s mission to earn automotive customers for life. The role requires inspiring leadership, building a high-performing team, and delivering an exceptional customer experience while ensuring safety and compliance.

Responsibilities include staff development, scheduling for all hours, enforcing code of ethics, and maintaining shop facilities. Strong ASE training and state regulations knowledge are essential.

Qualifications

• Strong people management and leadership skills.
• Excellent verbal and written communication.
• Sound business sense with ability to analyze and prioritize.

Responsibilities

• Maintain workplace safety and compliance with policies and regulations.
• Build and develop an extraordinary team to deliver outstanding customer experiences.
• Schedule and manage team to meet customer needs during all hours of operation.
• Train and coach associates; ensure required LMS and ASE certifications are completed.
• Ensure facility and equipment are well-maintained and clean throughout the day.

Skills

People management

Leadership

Communication

Organization

Automotive knowledge

Education

Two-year college/technical school

Equivalent education/experience

Job description

VIP Tires & Service seeks a Service Manager who lives VIP’s mission to earn automotive customers for life. The role requires inspiring leadership, building a high-performing team, and delivering an exceptional customer experience while ensuring safety and compliance.

Responsibilities include staff development, scheduling for all hours, enforcing code of ethics, and maintaining shop facilities. Strong ASE training and state regulations knowledge are essential.