Automotive Service Drive Lead | Quick Lane Manager

Charlie Clark Auto Group

Laredo (TX)

On-site

USD 65,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group is seeking a Service Drive Manager for our franchise automotive dealership in Texas. You will lead the quick lane service team, schedule appointments, and ensure smooth daily shop operations.

Responsibilities include maintaining parts inventory, supervising advisers and technicians, documenting repairs, and driving customer satisfaction. A strong service mindset and leadership skills are essential.

Qualifications

Associate's degree or equivalent from two-year college or technical school.
2 to 4 years of related experience and/or training.
Valid Texas Driver's License

Responsibilities

Manage and schedule quick lane service appointments
Maintain inventory of quick lane supplies and parts
Ensure customer satisfaction through quality service
Monitor and improve department productivity
Oversee daily activities of the quick lane, including advisors and technicians.
Ensure all repairs and shop duties are documented and completed by the end of each day.
Monitor workflow to minimize disruptions and improve shop production.
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings