Assistant Service Manager — Lead Service Team & Growth

Charlie Clark Auto Group; Palm Heights Colonia (TX); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Descrizione del lavoro

Charlie Clark Auto Group in Texas seeks an Assistant Service Manager to lead our service department in a franchise dealership. You will guide technicians, service advisors and assist in meeting repair goals and customer expectations.

This role demands strong leadership, staff development, payroll coordination, and strict adherence to safety and dealership policies. Evening and weekend availability may be required; we offer competitive benefits and growth opportunities.

Competenze

• Experience leading a service team in a franchise automotive environment.
• Proven ability to recruit, interview, and train service staff.
• Strong understanding of service operations and customer care.

Mansioni

• Monitor automotive repair/maintenance to prevent operational delays
• Assist in recruiting, interviewing and training service staff
• Maintain daily sales and production records as prescribed by upper management
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Conoscenze

Customer service

Leadership

Team management

Recruiting

Formazione

Associate's degree or equivalent

Valid Texas Driver's License

Evenings and weekends availability

Descrizione del lavoro

Charlie Clark Auto Group in Texas seeks an Assistant Service Manager to lead our service department in a franchise dealership. You will guide technicians, service advisors and assist in meeting repair goals and customer expectations.

This role demands strong leadership, staff development, payroll coordination, and strict adherence to safety and dealership policies. Evening and weekend availability may be required; we offer competitive benefits and growth opportunities.