Automotive Service Coordinator & Admin Specialist

Intuit, Inc.; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking an Automotive Administrative Assistant / Service Coordinator to support vehicle check-in, customer updates, parts coordination, and daily shop administration.

The role emphasizes organized, proactive, and professional handling of service workflows in a fast-paced automotive environment, ensuring smooth operations and timely communication with customers and technicians.

Qualifications

• Experience in administrative support in an auto shop preferred.
• Proficient with computers, email, spreadsheets, and software.
• Strong verbal and written communication.
• Ability to manage multiple tasks and deadlines.
• Customer-focused with professional demeanor.

Responsibilities

• Vehicle check-in and documenting customer concerns.
• Communicate service updates and estimated completion times.
• Identify and order necessary parts and track deliveries.
• Open and maintain accurate work orders and customer records.
• Coordinate with mechanics and management to monitor progress.
• Assist with scheduling, invoicing, and vendor communications.
• Prepare estimates, invoices, and purchase orders.
• Follow up with customers regarding repairs and pickups.
• Maintain organized files and handle general office duties.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Detail-oriented

Team collaboration

Job description

Intuit, Inc. is seeking an Automotive Administrative Assistant / Service Coordinator to support vehicle check-in, customer updates, parts coordination, and daily shop administration.

The role emphasizes organized, proactive, and professional handling of service workflows in a fast-paced automotive environment, ensuring smooth operations and timely communication with customers and technicians.