Automotive Reconditioning Coordinator

Mills Automotive Group; Pineville (NC); On-site; USD 34,000 - 45,000; Full time

Job summary

Mills Automotive Group is seeking an entry-level Automotive Reconditioning Coordinator to manage the flow of vehicles through the dealership's reconditioning process, coordinating repairs, inspections, detailing, and quality checks to ensure inventory is retail-ready on schedule.

You will liaise between Service, New Vehicle Sales, and Used Vehicle Sales, supporting multiple departments with clear communication and a strong focus on accuracy, speed, and customer satisfaction.

Qualifications

• High school diploma or GED is required.
• Previous automotive dealership experience is preferred but not required.
• Strong computer and data entry skills.
• Excellent verbal and written communication abilities.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Professional demeanor with a positive, team-oriented attitude.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Coordinate all aspects of the vehicle reconditioning process from intake to completion.
• Monitor vehicle status and prioritize work to meet sales department deadlines.
• Schedule inspections, maintenance, repairs, detailing, and quality control inspections.
• Maintain accurate records of repair orders, reconditioning costs, and vehicle status.
• Communicate daily with Service and Sales management regarding vehicle progress and completion timelines.
• Escalate delays or issues that may impact vehicle availability.

Skills

Computer & data entry

Verbal & written communication

Attention to detail

Organizational skills

Multitasking

Professional demeanor

Driver's license

Education

High school diploma or GED

Job description

Entry‑Level Automotive Reconditioning Coordinator

Position Summary

The Automotive Reconditioning Coordinator is responsible for managing the flow of vehicles through the dealership's reconditioning process to ensure inventory is prepared efficiently and on schedule for retail sale. This position serves as a liaison between the Service Department and the New and Used Vehicle Sales Departments, coordinating repairs, inspections, and vehicle readiness while maintaining clear communication with all stakeholders.

The ideal candidate is a highly motivated self‑starter with strong organizational skills, the ability to manage multiple priorities simultaneously, and a commitment to delivering exceptional internal customer service.

Reporting Structure

Reports directly to:

• Service Director

Works closely with:

• New Vehicle Sales Manager
• Used Vehicle Sales Manager
• Service Advisors
• Shop Foreman
• Detail Department
• Sales Staff
• Parts Department

Essential Responsibilities

• Coordinate all aspects of the vehicle reconditioning process from intake to completion.
• Monitor vehicle status and prioritize work to meet sales department deadlines.
• Schedule inspections, maintenance, repairs, detailing, and quality control inspections.
• Maintain accurate records of repair orders, reconditioning costs, and vehicle status.
• Communicate daily with Service and Sales management regarding vehicle progress and completion timelines.
• Follow up with technicians, advisors, and vendors to ensure timely completion of repairs.
• Ensure all required repairs meet dealership quality standards before vehicles are released for sale.
• Assist in identifying process improvements that reduce cycle time and increase inventory availability.
• Maintain organized records and update dealership management systems accurately.
• Escalate delays or issues that may impact vehicle availability.

Qualifications

• High school diploma or GED required.
• Previous automotive dealership experience preferred but not required.
• Strong computer and data entry skills.
• Excellent verbal and written communication abilities.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Professional demeanor with a positive, team‑oriented attitude.
• Valid driver's license with an acceptable driving record.

Desired Skills

• Self‑motivated with the ability to work independently.
• Excellent time management and prioritization skills.
• Ability to coordinate multiple projects simultaneously while meeting deadlines.
• Strong problem‑solving and decision‑making abilities.Comfortable communicating with multiple departments and management levels.
• Ability to adapt quickly to changing priorities.
• Commitment to accuracy, accountability, and customer satisfaction.

Physical Requirements

• Ability to walk the dealership lot and service department frequently.

Success in this position will be measured by:

• Ability to drive dealership vehicles.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to lift up to 25 pounds occasionally.

Performance Expectations

• Reduced vehicle reconditioning cycle times.
• Timely communication with Service and Sales departments.
• Accurate tracking of vehicle status and repair costs.
• Positive teamwork and collaboration across departments.
• Consistent delivery of retail‑ready vehicles that meet dealership quality standards.
• Efficient coordination of multiple vehicle projects.