Automotive Service Consultant | Customer Liaison & Repairs

Hyundai Motor America; Augusta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

SPIFF programs

Family-owned dealer group

Job summary

Hyundai Motor America in Augusta, GA seeks a Service Consultant to initiate automotive services and repairs, verify warranty coverage, develop estimates, and write repair orders. You will maintain customer records and ensure clear communication between customers and technicians.

The ideal candidate has 1–3 years of experience, a High School diploma, and excels at translating service needs into actionable tasks while providing excellent customer service in a busy dealership environment.

Qualifications

• High school diploma or equivalent required.
• 1–3 years experience in auto service advisory.
• Strong communication between customers and technicians.

Responsibilities

• As a service consultant, initiate automotive services and repairs based on vehicle performance.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Act as liaison to ensure customer needs are understood by technicians.

Skills

Customer communication

Repair order writing

Estimate development

Warranty knowledge

Education

High School

Job description

Hyundai Motor America in Augusta, GA seeks a Service Consultant to initiate automotive services and repairs, verify warranty coverage, develop estimates, and write repair orders. You will maintain customer records and ensure clear communication between customers and technicians.

The ideal candidate has 1–3 years of experience, a High School diploma, and excels at translating service needs into actionable tasks while providing excellent customer service in a busy dealership environment.