Automotive Service Advisor & Liaison

Hyundai Motor America; Gautier (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Hyundai Motor America in Gautier, Mississippi seeks a service consultant responsible for initiating automotive services and repairs by identifying vehicle performance problems and service requests, verifying warranty coverage, developing estimates, writing repair orders, and maintaining customer records.

You will act as the liaison between customers and technicians, ensuring needs are understood by the technician and the recommended services are clear to the customer.

Qualifications

• High School education required.
• Dealership experience as a service advisor/consultant preferred.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Serve as liaison between the customer and technician to ensure mutual understanding of needs and recommendations.

Education

High School

Job description

Hyundai Motor America in Gautier, Mississippi seeks a service consultant responsible for initiating automotive services and repairs by identifying vehicle performance problems and service requests, verifying warranty coverage, developing estimates, writing repair orders, and maintaining customer records.

You will act as the liaison between customers and technicians, ensuring needs are understood by the technician and the recommended services are clear to the customer.