Automotive Service Concierge & Guest Experience Advocate

Huffines; McKinney (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Health Savings Account (HSA)

401(k) retirement plan

Company-paid life insurance

Paid time off (PTO)

Paid holidays

Chaplain Services

Job summary

Huffines Kia - McKinney, TX is seeking a Service Department Receptionist to warmly greet guests, manage the front desk, and handle a high-volume phone line. You will set the tone for excellent service and perform essential administrative duties while directing inquiries to the correct departments.

You’ll be trained to assist as a loaner car coordinator, ensuring smooth coordination with service staff and customers, contributing to a friendly, efficient guest experience at Huffines Kia in

Qualifications

• Schedule: Monday–Friday 10:00 AM–7:00 PM, with occasional Saturdays
• Strong customer service and communication skills
• Ability to route calls and direct inquiries
• Willingness to be trained as loaner car coordinator
• Customer-focused attitude and professional appearance

Responsibilities

• Greet customers and set a positive tone for the visit
• Answer inbound calls and route to appropriate departments
• Provide administrative support and operate the telephone switchboard
• Coordinate questions and issues with other departments
• Support loaner car coordination as trained
• Act as a reliable information source for facility contacts

Skills

Customer service

Phone etiquette

Communication skills

Job description

Huffines Kia - McKinney, TX is seeking a Service Department Receptionist to warmly greet guests, manage the front desk, and handle a high-volume phone line. You will set the tone for excellent service and perform essential administrative duties while directing inquiries to the correct departments.

You’ll be trained to assist as a loaner car coordinator, ensuring smooth coordination with service staff and customers, contributing to a friendly, efficient guest experience at Huffines Kia in