Front Desk Concierge — Automotive Customer Experience Pro

Fred Anderson Subaru; Raleigh (NC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth

Health benefits

401k with company match

Paid time off

Relocation packages

Referral program

Job summary

Fred Anderson Kia of Raleigh is seeking a dedicated full-time receptionist to manage the front desk and phone lines with a focus on customer service. You will welcome guests, answer multi-line calls, and direct customers to the appropriate departments while supporting sales and internal teams.

The role requires strong communication and organizational skills, a friendly demeanor, and the ability to thrive in a fast-paced dealership environment.

Qualifications

• Friendly and outgoing personality required.
• Strong communication and organizational skills are essential.
• Ability to handle a dynamic work environment and learn quickly.
• Greet guests, answer phones, and direct customers to the correct departments.

Responsibilities

• Answer multi-line phone systems and route calls appropriately.
• Greet guests and direct customers to the right departments; notify staff when someone is waiting.
• Collaborate with sales and other internal teams to ensure smooth front-desk operations.

Skills

Customer service

Phone etiquette

Multiline phones

Communication skills

Education

High school diploma or equivalent

Job description

Fred Anderson Kia of Raleigh is seeking a dedicated full-time receptionist to manage the front desk and phone lines with a focus on customer service. You will welcome guests, answer multi-line calls, and direct customers to the appropriate departments while supporting sales and internal teams.

The role requires strong communication and organizational skills, a friendly demeanor, and the ability to thrive in a fast-paced dealership environment.