Automotive Service Front Desk Pro — Customer Experience

Huffines Auto Dealerships; McKinney (TX); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

401(k) retirement

Health insurance

Vision insurance

Dental insurance

Paid time off

Employee discounts

Chaplain Services

Zusammenfassung

Huffines Kia McKinney, part of Huffines Auto Dealerships, is seeking a friendly Service Department Receptionist. You will welcome guests, answer calls, route inquiries, and provide administrative support while upholding our WOW service standard.

The role offers a Monday–Friday schedule from 10:00 AM to 7:00 PM with occasional Saturdays, emphasizing guest experience and teamwork in a multi-brand dealership family.

Qualifikationen

• Experience in customer service preferred.
• Strong communication and listening skills.
• Ability to greet guests and direct inquiries professionally.

Aufgaben

• Greet guests and customers in a friendly, helpful manner.
• Answer inbound calls and route them to the appropriate department.
• Direct customers to the correct contact point and provide information.
• Perform administrative tasks and support switchboard operations.
• Assist and train as loaner car coordinator as needed.
• Act as a customer service advocate to ensure guest satisfaction.

Kenntnisse

Customer service

Jobbeschreibung

Huffines Kia McKinney, part of Huffines Auto Dealerships, is seeking a friendly Service Department Receptionist. You will welcome guests, answer calls, route inquiries, and provide administrative support while upholding our WOW service standard.

The role offers a Monday–Friday schedule from 10:00 AM to 7:00 PM with occasional Saturdays, emphasizing guest experience and teamwork in a multi-brand dealership family.