Automotive Service Concierge – Growth & Discounts

Gay Buick GMC Inc; Dickinson (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation package

Professional development opportunities

Supportive work environment

Employee discounts on vehicle services

Job summary

Gay Buick GMC Inc. in Dickinson, TX is seeking a friendly and organized Service Department Receptionist. You will be the first contact for service customers, ensuring a smooth and efficient operation with excellent customer service.

You will greet customers, handle calls, schedule appointments, maintain records, and support billing. A helpful, customer-focused attitude and basic office skills are essential for success.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with phone systems and basic office software.
• Friendly demeanor with a customer-focused attitude.

Responsibilities

• Greet customers promptly and courteously as they arrive at the service department.
• Answer and direct incoming phone calls related to the service department.
• Schedule service appointments and follow up with customers as needed.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay customer information.
• Assist with billing and payment processing for service transactions.
• Ensure the reception area is clean, organized, and welcoming.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Multitasking

Phone systems

Office software

Education

High school diploma or equivalent

Tools

Phone systems

Microsoft Office

Job description

Gay Buick GMC Inc. in Dickinson, TX is seeking a friendly and organized Service Department Receptionist. You will be the first contact for service customers, ensuring a smooth and efficient operation with excellent customer service.

You will greet customers, handle calls, schedule appointments, maintain records, and support billing. A helpful, customer-focused attitude and basic office skills are essential for success.