SERVICE DEPARTMENT RECEPTIONIST

Gay Buick GMC; Dickinson (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation package

Professional development opportunities

Supportive work environment

Employee discounts on vehicle services

Job summary

Gay Buick GMC Inc. in Dickinson, TX is seeking a friendly and organized Service Department Receptionist. You will be the first contact for service customers, ensuring a smooth and efficient operation with excellent customer service.

You will greet customers, handle calls, schedule appointments, maintain records, and support billing. A helpful, customer-focused attitude and basic office skills are essential for success.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with phone systems and basic office software.
• Friendly demeanor with a customer-focused attitude.

Responsibilities

• Greet customers promptly and courteously as they arrive at the service department.
• Answer and direct incoming phone calls related to the service department.
• Schedule service appointments and follow up with customers as needed.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay customer information.
• Assist with billing and payment processing for service transactions.
• Ensure the reception area is clean, organized, and welcoming.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Multitasking

Phone systems

Office software

Education

High school diploma or equivalent

Tools

Phone systems

Microsoft Office

Job description

Gay Buick GMC is seeking a friendly and organized Service Department Receptionist to join our team in Dickinson, TX. In this role, you will be the first point of contact for our service customers, providing excellent customer service and ensuring a smooth and efficient service department operation.

Responsibilities

• Greet customers promptly and courteously as they arrive at the service department.
• Answer and direct incoming phone calls related to the service department.
• Schedule service appointments and follow up with customers as needed.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay customer information.
• Assist with billing and payment processing for service transactions.
• Ensure the reception area is clean, organized, and welcoming.

Requirements

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with phone systems and basic office software.
• Friendly demeanor with a customer-focused attitude.

Benefits

• Competitive compensation package.
• Opportunities for professional development and career growth.
• Supportive work environment with a dedicated team.
• Employee discounts on vehicle purchases and services.

About the Company

Gay Buick GMC is a trusted automotive retailer located in Dickinson, TX, specializing in quality Buick and GMC vehicles. We pride ourselves on delivering exceptional customer service and fostering a collaborative and inclusive workplace. Join us and be part of a company that values its employees and communities.