Automotive Service Concierge

Don Aadsen Ford Mercury; Ronan (MT); Vor Ort; USD 45.000 - 70.000; Vollzeit

Zusammenfassung

Don Aadsen Ford Mercury is seeking a Service Advisor to greet customers, listen to issues, prepare repair orders, and estimate costs. You will explain recommendations, obtain authorizations, and coordinate service appointments.

Strong communication and problem-solving skills are essential for maintaining high customer satisfaction. Essential duties include preparing repair orders with labor and parts estimates, explaining charges to customers, and coordinating with technicians to ensure timely

Qualifikationen

• ASE certifications and manufacturer training are required.
• A valid driver's license and clean DMV record are necessary.
• Experience or training as a Service Advisor or Service Consultant is preferred.

Aufgaben

• Greet customers and listen to service needs to prepare repair orders.
• Explain cost estimates and recommended services to customers.
• Schedule service appointments and manage follow-up communications.
• Maintain accurate repair orders with time, parts, and labor estimates.
• Ensure customer satisfaction by communicating progress and any changes.

Ausbildung

ASE Certifications

Manufacturer Training

Valid Driver's License

Jobbeschreibung

Don Aadsen Ford Mercury is seeking a Service Advisor to greet customers, listen to issues, prepare repair orders, and estimate costs. You will explain recommendations, obtain authorizations, and coordinate service appointments.

Strong communication and problem-solving skills are essential for maintaining high customer satisfaction. Essential duties include preparing repair orders with labor and parts estimates, explaining charges to customers, and coordinating with technicians to ensure timely