Automotive Service Concierge

Fremont Motor Ford of Riverton; Riverton (WY); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K) Plan plus Match

Employee Discounts on Parts and Serv

Employee Discounts on New and Used VEH

Paid Training

Paid Time Off

Holiday Pay

Yearly Tenure Bonus

Floating Holiday

Memorial Day and Labor Day weekends

Descripción de la vacante

Fremont Motors Ford of Riverton is seeking a professional, customer-focused Service Advisor to join our service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you.

You will serve as the primary contact for customers, schedule service, and follow up on repair orders while clearly communicating issues, services, and pricing. You will collaborate with technicians to ensure timely service and maintain accurate service records for a

Formación

• Experience in customer service, automotive service, or sales preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.
• Professional and positive attitude.
• Knowledge of automotive systems is a plus.

Responsabilidades

• Serve as the primary point of contact for customers in the service department.
• Schedule service appointments and follow up on repair orders.
• Communicate vehicle issues, recommended services, and pricing clearly to customers.
• Work closely with technicians to ensure timely and accurate service.
• Provide exceptional customer service and resolve concerns professionally.
• Maintain accurate records of customer interactions and service transactions.

Conocimientos

Customer service

Automotive service

Exemplary communication

Problem-solving

Multi-tasking

Organizational skills

Herramientas

CRM software

Descripción del empleo

Fremont Motors Ford of Riverton is seeking a professional, customer-focused Service Advisor to join our service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you.

You will serve as the primary contact for customers, schedule service, and follow up on repair orders while clearly communicating issues, services, and pricing. You will collaborate with technicians to ensure timely service and maintain accurate service records for a