Service Center Supervisor & Sales Coach

Auto Plus; Metairie (LA); Vor Ort; USD 26.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Zusammenfassung

Auto Plus in Metairie, LA is hiring an Assistant Service Manager to support the service and tire team under the Store Service Manager. You will help drive sales across service labor, parts, tires, and fleet, and ensure shop productivity and store operations meet company standards.

You will train associates on the Pep Boys Customer Care Process, conduct CVIs, and coach advisors. The role requires a high school diploma, 1 year in automotive service, and a valid driver’s license.

Qualifikationen

• High school diploma or equivalent required.
• One year of automotive service experience required; sales experience preferred.
• Valid driver's license required; ability to handle cash and operate POS.

Aufgaben

• Assist in customer care, work orders, register assistance, and merchandising activities.
• Follow POS, inventory, and procurement policies for parts and OP.
• Support management with customer service issues and business opportunities.
• Drive service center sales through personal engagement and coaching advisors.
• Train and coach staff on the Customer Care Process and CVIs.
• Monitor shop productivity, workflow, and safety; support back shop operations.
• Maintain a safe, organized work environment and open/close duties.
• Communicate effectively with staff and customers; act as supervisor when needed.
• Occasional lifting and physical tasks as part of daily duties.

Kenntnisse

Customer service

Sales experience

Cash handling

POS systems

Team supervision

Math skills

Up-selling

Flexibility schedule

Ausbildung

High school diploma

Tools

POS systems

Jobbeschreibung

Auto Plus in Metairie, LA is hiring an Assistant Service Manager to support the service and tire team under the Store Service Manager. You will help drive sales across service labor, parts, tires, and fleet, and ensure shop productivity and store operations meet company standards.

You will train associates on the Pep Boys Customer Care Process, conduct CVIs, and coach advisors. The role requires a high school diploma, 1 year in automotive service, and a valid driver’s license.