Automotive Service Call Specialist - Commission & Bonuses

Young-Automotive-Group-; Layton (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off

Job summary

Young Automotive Group is actively hiring Customer Service Representatives / Outbound Call Specialists at our Young Buick GMC location. You’ll connect with customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and support the service team.

If you’re organized, customer-focused, and motivated to succeed in a high-energy environment, we want to hear from you.

Qualifications

• Experience in customer service, call center, or sales is a plus.
• Strong communication skills with a professional phone presence.
• Comfortable using technology and CRM systems.
• Ability to work independently and as part of a team.
• Interest in growth opportunities within the organization.
• Goal-driven with a positive attitude and strong work ethic.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers
• Deliver exceptional customer service while ensuring a high level of customer satisfaction
• Utilize technology and CRM systems to track customer interactions and follow-up opportunities
• Answer customer inquiries and efficiently schedule service appointments
• Thrive in a fast-paced call center environment while meeting daily call and service targets

Skills

Customer service

Call center

Communication skills

CRM systems

Teamwork

Organized

Goal-driven

Tools

CRM systems

Job description

Young Automotive Group is actively hiring Customer Service Representatives / Outbound Call Specialists at our Young Buick GMC location. You’ll connect with customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and support the service team.

If you’re organized, customer-focused, and motivated to succeed in a high-energy environment, we want to hear from you.