Automotive Service BDC & Appointment Specialist

McCarthy Auto Group; Topeka (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Closed on Sundays!

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles,Service

Employee Discounts on Parts

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Job summary

McCarthy Honda- Overland Park is seeking an Automotive Call Center Representative/Business Development Representative to join the Service Business Development Center. You will handle inquiries via phone, email, and text, respond to internet leads, and schedule service appointments while maintaining calendars and delivering strong customer service.

The role emphasizes first impressions, timely follow-ups, and a proactive approach in a fast-paced dealership environment.

Qualifications

• Must have Strong Communication Skills
• Must be a self-starter
• Strong organizational skills and attention to detail are necess ary.

Responsibilities

• Complete quality inbound and outbound calls, texts, and emails with customers
• Schedule service appointments and maintain service calendars
• Provide a high level of customer service
• Follow up with customers on their experience at the dealership
• Strong organizational skills and attention to detail are necessary

Skills

Strong Communication Skills

Self-starter

Strong organizational skills

Goal driven

Flexible and reliable

Bilingual a plus

Education

High School Diploma or GED

Job description

McCarthy Honda- Overland Park is seeking an Automotive Call Center Representative/Business Development Representative to join the Service Business Development Center. You will handle inquiries via phone, email, and text, respond to internet leads, and schedule service appointments while maintaining calendars and delivering strong customer service.

The role emphasizes first impressions, timely follow-ups, and a proactive approach in a fast-paced dealership environment.