Automotive BDC Consultant — Customer Service

Paragon Honda; New York (NY); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Ongoing training

Growth opportunities

Professional working environment

Job summary

Paragon Honda is seeking an Automotive Customer Service BDC Consultant to handle heavy inbound and outbound calls, schedule sales appointments, and maintain customer communications. You will use scripts and data entry to ensure timely follow-up and healthy appointment activity.

Ideal candidates bring telemarketing or customer service experience within the automotive sector and a professional, energetic demeanor.

Qualifications

• Experience with phone-based sales or customer outreach.
• Strong verbal and written communication.
• Ability to follow scripts and achieve monthly targets.

Responsibilities

• Answer inbound calls and schedule sales appointments.
• Make outbound calls to generate leads and set appointments.
• Log customer interactions and update the appointment board.
• Follow up with customers to confirm appointments and reschedule when needed.
• Coordinate with Sales and Service departments to track outcomes.

Skills

Telemarketing

Customer service

Automotive

Business development

Education

High School Diploma or equivalent

Job description

Paragon Honda is seeking an Automotive Customer Service BDC Consultant to handle heavy inbound and outbound calls, schedule sales appointments, and maintain customer communications. You will use scripts and data entry to ensure timely follow-up and healthy appointment activity.

Ideal candidates bring telemarketing or customer service experience within the automotive sector and a professional, energetic demeanor.