Automotive Service BD & Call Center Specialist

McCarthy Auto Group; Lawrence (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Closed on Sundays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles,Service

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Job summary

McCarthy Honda- Overland Park is seeking an Automotive Call Center Representative/Business Development Representative for their Service Business Development Center. You will engage customers by phone, email, and text, handling internet leads and inquiries to drive service appointments.

The role emphasizes strong communication, reliability, and the ability to manage calendars while delivering excellent service and follow-up with customers. Bilingual ability is considered a plus.

Qualifications

• Must have strong communication skills.
• Must be a self-starter.
• Strong organizational skills and attention to detail are necessary.
• High School Diploma or GED.
• Must be goal driven.
• Must be flexible and reliable.
• Bilingual a plus!!

Responsibilities

• Complete quality inbound and outbound calls, texts, and emails with customers.
• Schedule service appointments and maintain service calendars.
• Provide a high level of customer service.
• Follow up with customers on their experience at the dealership.
• Strong organizational skills and attention to detail are necessary.

Skills

Strong communication

Self-starter

Organizational skills

Goal driven

Flexible and reliable

Bilingual

Education

High School Diploma or GED

Job description

McCarthy Honda- Overland Park is seeking an Automotive Call Center Representative/Business Development Representative for their Service Business Development Center. You will engage customers by phone, email, and text, handling internet leads and inquiries to drive service appointments.

The role emphasizes strong communication, reliability, and the ability to manage calendars while delivering excellent service and follow-up with customers. Bilingual ability is considered a plus.