Automotive Call Center Representative (BDC) - McCarthy Hyundai- Lawrence

McCarthy Auto Group; Lawrence (KS); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Closed on Sundays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles,Service

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Descrizione del lavoro

McCarthy Honda- Overland Park is seeking an Automotive Call Center Representative/Business Development Representative for their Service Business Development Center. You will engage customers by phone, email, and text, handling internet leads and inquiries to drive service appointments.

The role emphasizes strong communication, reliability, and the ability to manage calendars while delivering excellent service and follow-up with customers. Bilingual ability is considered a plus.

Competenze

• Must have strong communication skills.
• Must be a self-starter.
• Strong organizational skills and attention to detail are necessary.
• High School Diploma or GED.
• Must be goal driven.
• Must be flexible and reliable.
• Bilingual a plus!!

Mansioni

• Complete quality inbound and outbound calls, texts, and emails with customers.
• Schedule service appointments and maintain service calendars.
• Provide a high level of customer service.
• Follow up with customers on their experience at the dealership.
• Strong organizational skills and attention to detail are necessary.

Conoscenze

Strong communication

Self-starter

Organizational skills

Goal driven

Flexible and reliable

Bilingual

Formazione

High School Diploma or GED

Descrizione del lavoro

Automotive Call Center Representative/Business Development Representative

McCarthy Honda- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries.

Job Responsibilities:

• Complete quality inbound and outbound calls, texts, and emails with customers
• Schedule service appointments and maintain service calendars
• Provide a high level of customer service
• Follow up with customers on their experience at the dealership
• Strong organizational skills and attention to detail are necessary

Qualifications:

• Must have Strong Communication Skills
• Must be a self-starter
• Strong organizational skills and attention to detail arenecessary.
• High School Diploma or GED
• Must be goal driven
• Must be flexible and reliable
• Bilingual a plus!!

McCarthy Employment Perks

• Closed on Sundays!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• 401(k) with Company Match
• Paid Vacation and Holidays
• Employee Discounts on Vehicles, Service & Parts
• Employee Assistance Program
• Referral Bonuses
• Paid Training
• Community and Charity Involvement