Automotive Call Center Representative (BDC) - McCarthy Hyundai- Topeka

McCarthy Auto Group; Topeka (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Closed on Sundays!

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles,Service

Employee Discounts on Parts

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Job summary

McCarthy Honda- Overland Park is seeking an Automotive Call Center Representative/Business Development Representative to join the Service Business Development Center. You will handle inquiries via phone, email, and text, respond to internet leads, and schedule service appointments while maintaining calendars and delivering strong customer service.

The role emphasizes first impressions, timely follow-ups, and a proactive approach in a fast-paced dealership environment.

Qualifications

• Must have Strong Communication Skills
• Must be a self-starter
• Strong organizational skills and attention to detail are necess ary.

Responsibilities

• Complete quality inbound and outbound calls, texts, and emails with customers
• Schedule service appointments and maintain service calendars
• Provide a high level of customer service
• Follow up with customers on their experience at the dealership
• Strong organizational skills and attention to detail are necessary

Skills

Strong Communication Skills

Self-starter

Strong organizational skills

Goal driven

Flexible and reliable

Bilingual a plus

Education

High School Diploma or GED

Job description

Automotive Call Center Representative/Business Development Representative

McCarthy Honda- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries.

Job Responsibilities:

• Complete quality inbound and outbound calls, texts, and emails with customers
• Schedule service appointments and maintain service calendars
• Provide a high level of customer service
• Follow up with customers on their experience at the dealership
• Strong organizational skills and attention to detail are necessary

Qualifications:

• Must have Strong Communication Skills
• Must be a self-starter
• Strong organizational skills and attention to detail arenecessary.
• High School Diploma or GED
• Must be goal driven
• Must be flexible and reliable
• Bilingual a plus!!

McCarthy Employment Perks

• Closed on Sundays!
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• 401(k) with Company Match
• Paid Vacation and Holidays
• Employee Discounts on Vehicles, Service & Parts
• Employee Assistance Program
• Referral Bonuses
• Paid Training
• Community and Charity Involvement