Automotive Service Assistant Manager - Lead and Grow Team

Grease-Monkey; Thomasville (GA); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

FullSpeed Automotive in Thomasville, GA is seeking an Assistant Manager to support the Store Manager in day-to-day operations, lead a team in a fast-paced service environment, and help deliver quality automotive service with safety and efficiency.

This hands-on role splits time between the service bay, front counter, and back office, fostering a positive team culture and ensuring excellent customer experiences and adherence to brand standards.

Qualificações

• Minimum 1+ year in retail, automotive service, or customer-facing leadership.
• Strong communication and interpersonal skills with ability to lead a team.
• Comfortable in fast-paced, hands-on environment including service bay.
• Basic math and cash handling; proficient with POS and inventory systems.
• Valid driver's license with clean record.

Responsabilidades

• Supervise daily operations in absence of Store Manager.
• Coach, train, and motivate technicians and service advisors.
• Schedule team coverage during peak hours and busy seasons.
• Onboard and train new team members on procedures and POS.
• Maintain a positive, team-oriented work environment.
• Greet customers, explain services, and upsell when appropriate.
• Resolve customer concerns promptly and professionally.
• Manage daily store operations including opening/closing, cash, and POS.
• Monitor inventory levels and place orders as directed.
• Keep shop and customer areas clean and presentable.
• Ensure safety compliance and environmental regulations.
• Track daily sales and productivity toward goals.

Conhecimentos

Team Leadership

Coaching & Training

Scheduling

Onboarding

Customer Service

Operations Oversight

Formação académica

High School Diploma or equivalent

Ferramentas

POS System

Inventory Management

Descrição da oferta de emprego

FullSpeed Automotive in Thomasville, GA is seeking an Assistant Manager to support the Store Manager in day-to-day operations, lead a team in a fast-paced service environment, and help deliver quality automotive service with safety and efficiency.

This hands-on role splits time between the service bay, front counter, and back office, fostering a positive team culture and ensuring excellent customer experiences and adherence to brand standards.