Automotive Service Assistant | Customer Experience & Ops

Lucid Motors; Roswell (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Lucid Motors is seeking a Service Assistant to support day-to-day service operations. You will help deliver a world-class customer experience, handle vehicle transfers, coordinate rides, and assist with PDI carrier prep and basic repairs, contributing to a fast-paced automotive service environment.

We value safety, clear communication, and teamwork. A valid driver's license and willingness to obtain forklift and CPR training post hire are required.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Forklift certification post hire (training provided).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.
• Full-time schedule, including weekends or extended hours.
• Willingness to complete CPR training post hire.
• Valid driver’s license with no suspensions in the past year (21+ years require 3 years license).

Responsibilities

• Provide a world-class customer experience to Lucid clients (internal and external).
• Drive vehicles as needed for deliveries, pick-ups, loaners, and trips to service locations.
• Arrange Lyft rides for internal vehicle moves on request.
• Assist with Pre-Delivery Inspection carrier preparation and vehicle hand-over; help with check-in when needed.
• Assist technicians with basic repairs in the shop.
• Other duties such as moving/staging vehicles, delivering parts, washing vehicles, and supporting the service department.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Safety awareness

Job description

Lucid Motors is seeking a Service Assistant to support day-to-day service operations. You will help deliver a world-class customer experience, handle vehicle transfers, coordinate rides, and assist with PDI carrier prep and basic repairs, contributing to a fast-paced automotive service environment.

We value safety, clear communication, and teamwork. A valid driver's license and willingness to obtain forklift and CPR training post hire are required.